Terms of Use
Last updated: 2 July 2026
These Terms of Use ("Terms") govern your access to and use of haqum.com (the "Website"), operated by Hamed Al-Qahtani Universal Markets Company ("HAQUM", "UMC", "we", "us", or "our"). By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, please do not use the Website.
1. Acceptance of Terms
By browsing, submitting a form, or otherwise using this Website, you confirm that you accept these Terms and agree to comply with them. These Terms apply to all visitors, including prospective customers, procurement representatives, and business partners.
These Terms are governed by the laws of the Kingdom of Saudi Arabia and should be read together with our Privacy Policy, which explains how we handle personal data submitted through this Website and is incorporated into these Terms by reference.
2. Purpose of This Website
This Website is an informational and business-to-business showcase of the workwear, safety wear, flame-resistant clothing, and personal protective equipment (PPE) that HAQUM distributes across the Kingdom of Saudi Arabia, organised by brand, industry, hazard, and certification standard.
This Website does not operate an online store or checkout. Product listings, specifications, and any indicative pricing shown are for reference only and do not constitute a binding offer for sale. Orders, quotations, and pricing are finalised only through direct communication with our sales team, showrooms, or a signed quotation, following a request submitted through this Website or otherwise.
3. Permitted Use
You may use this Website only for lawful purposes connected to evaluating or purchasing our products, or to request a quote. You agree not to:
- Use the Website in any way that violates applicable Saudi law or infringes the rights of others
- Attempt to gain unauthorised access to the Website, its servers, or any connected systems
- Introduce viruses, malicious code, or engage in any activity that disrupts or impairs the Website’s operation
- Scrape, copy, or reproduce substantial parts of the Website’s content for commercial redistribution without our written consent
- Submit false, misleading, or fraudulent information through our contact or quote request forms
4. Quote Requests & Inquiries
When you submit a quote request or contact form, you are asking us to respond with information, availability, or pricing — you are not placing an order. No contract for the sale of goods is formed until we and you have separately agreed on price, quantities, specifications, and delivery terms, typically documented in a formal quotation, purchase order, or sales agreement outside this Website.
You are responsible for ensuring the accuracy of the information you submit, including product references, quantities, and contact details, so that we can respond appropriately.
5. Intellectual Property
The Website’s design, layout, text, graphics, and underlying software are owned by or licensed to HAQUM and are protected by applicable intellectual property laws. You may view and print pages of this Website for personal, non-commercial reference, but may not otherwise reproduce, modify, distribute, or republish any part of it without our prior written consent.
Third-party brand names, logos, and trademarks referenced on this Website — including Harbor, Dickies, Redkap, MSA, and uvex — are the property of their respective owners and are used to indicate the products HAQUM is authorised to distribute in the Kingdom of Saudi Arabia. The “Haqum” brand, the UMC logo, and related marks are the property of HAQUM. Nothing on this Website grants you any licence to use any of these trademarks.
6. Accuracy of Information
We take reasonable care to keep product descriptions, certification standards, and specifications accurate and up to date. However, specifications, certifications, and availability of products from our brand partners may change without notice, and we do not guarantee that all information on this Website is complete, current, or error-free at all times. Always confirm technical specifications and certification validity with our sales team before relying on them for procurement or safety-critical decisions.
7. Third-Party Links
This Website may link to third-party websites, including brand-partner sites and our social media pages (such as LinkedIn). We do not control and are not responsible for the content, accuracy, or practices of those third-party sites, and linking to them does not imply our endorsement of their content.
8. Disclaimer of Warranties
This Website and its content are provided "as is" and "as available" without warranties of any kind, whether express or implied, to the fullest extent permitted under Saudi law. We do not warrant that the Website will be uninterrupted, secure, or free of errors.
Nothing in these Terms limits or excludes any product warranty, certification, or guarantee that applies to goods you actually purchase from HAQUM under a separate sales agreement or purchase order.
9. Limitation of Liability
To the fullest extent permitted by Saudi law, HAQUM shall not be liable for any indirect, incidental, or consequential loss arising from your use of, or inability to use, this Website, including reliance on indicative product information displayed before a formal quotation is issued. Nothing in these Terms excludes liability that cannot lawfully be excluded under the laws of the Kingdom of Saudi Arabia.
10. Governing Law & Jurisdiction
These Terms are governed by the laws and regulations of the Kingdom of Saudi Arabia. Any dispute arising out of or in connection with these Terms or your use of this Website shall be subject to the exclusive jurisdiction of the competent courts of the Kingdom of Saudi Arabia, unless otherwise required by applicable law.
11. General Provisions
If any provision of these Terms is held by a competent court to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. Our failure to exercise or enforce any right under these Terms shall not constitute a waiver of that right. These Terms, together with the Privacy Policy, constitute the entire agreement between you and us regarding the use of this Website. You may not assign your rights or obligations under these Terms without our prior written consent.
12. Governing Language
These Terms are issued in both Arabic and English. In the event of any conflict or inconsistency between the two versions, the Arabic version shall prevail.
13. Changes to These Terms
We may update these Terms from time to time to reflect changes in our business practices or legal requirements. The "Last updated" date at the top of this page shows when these Terms were last revised. Continued use of the Website after changes are posted constitutes acceptance of the updated Terms.
14. Contact Us
If you have questions about these Terms of Use, please contact us:
Hamed Al-Qahtani Universal Markets Company
Dammam, Eastern Province
Kingdom of Saudi Arabia
+966 13 844 2006info@haqum.com